04 CompleteCare tier

Retire the spreadsheet scramble. Get to "Here's the dashboard" in 90 days.

Microsoft Fabric implementation for nonprofits: a managed data platform, governed lakehouse, and production Power BI dashboards delivered as a service.

The 5-Stage Data Maturity Path for mission-driven organizations. Managed retainer or fixed-fee Fabric deployment project. Your call.

Schedule your data estate assessment Request a Fabric project SOW →
  • Microsoft Solutions Partner, Data & AI
  • Microsoft FY26 flagship: Data and AI with Microsoft Fabric
  • Deploys the Nonprofit Data Solutions accelerator
  • The No-Lock-In Promise: month-to-month or fixed-fee project
Foundations recommended, not required. Microsoft Fabric sits on Azure, not inside the Microsoft 365 tenant. Data sovereignty in Fabric does not depend on tenant state, so Insight can stand on its own. We recommend pairing Insight with CompleteCare Foundations because sensitivity-label inheritance is much cleaner when the tenant baseline is in place. But if Fabric is your starting point with us, we will deliver it.

The problem

Your data is not missing. It is just everywhere except where you can use it.

Every mission-driven organization eventually hits the same wall. Donor records in the CRM. Fundraising history in a separate platform. Grant outcomes in spreadsheets. Program participant data in an intake system. Financials in QuickBooks or NetSuite. Operations metrics scattered across SharePoint and email attachments.

Microsoft research finds 60% of nonprofit leaders cite outdated technology and fragmented data systems as the main barrier to organizational efficiency. The cost of that fragmentation is concrete.

  • Every board report becomes a two-week spreadsheet scramble.
  • Every grant report rebuilds the same numbers from scratch.
  • Every major decision gets taken with anecdote because the data takes too long to assemble.
  • Every donor wonders why they cannot see the outcomes, and roughly 25% of donors stop giving when they cannot.
  • Every AI ambition stalls, because Microsoft 365 Copilot and agents need governed, unified, AI-ready data underneath.

The problem is not that you do not have data. You have years of it. The problem is the data has nowhere to live where it can actually be used together.

The mechanism

The 5-Stage Data Maturity Path.

Microsoft Fabric collapses the fragmentation problem: lakehouse storage, ingestion pipelines, Power BI semantic models, real-time analytics, and Purview-integrated governance in one SaaS surface. CompleteCare Insight is what makes Fabric a managed service for mission-driven organizations.

Five horizontal stages from Siloed Spreadsheets to AI-on-Data Scenarios, with a bracket marking the Kickoff Project landing at Stages 2 and 3, and a handoff divider after Stage 5 pointing to CompleteCare Intelligence.

  1. 01

    Siloed spreadsheets

    Every report rebuilt by hand. Numbers do not reconcile between systems.

    Data Estate Assessment maps the fragmentation and prioritizes first dashboards.

  2. 02

    First dashboards

    First production Power BI live. One credible source of truth on the questions that hurt most.

    Fabric workspace stood up; ingestion pipelines for top systems; first production dashboard.

  3. 03

    Governed analytics

    Multiple production dashboards. Semantic models govern definitions. Sensitivity labels flow into Fabric.

    Multiple priority dashboards; governance integration; documented data definitions.

  4. 04

    Self-service across departments

    Departmental analysts build their own reports against governed models. Adoption is broad.

    Self-service enablement; departmental training; governance gates that protect trust.

  5. 05

    AI-on-data scenarios

    Copilot in Fabric answers natural-language questions; agents query the lakehouse; predictive scenarios operationalized.

    Cross-tier with Intelligence: Insight makes data AI-ready; Intelligence builds the AI scenarios.

Most CompleteCare Insight clients reach Stage 3 within 90 days. Stages 4 and 5 unfold as data culture warrants.

What is delivered

Ten named components covering the full data-platform lifecycle.

A left-to-right architecture flow showing source systems feeding into Bronze, Silver, and Gold medallion lakehouse tiers, with Power BI dashboards and Copilot in Fabric as the consumption layer on the right.

  1. 01

    Data Estate Assessment

    Inventory of source systems, data-quality posture, current reporting workflows, and identified priority dashboards. Estate map and prioritized analytics roadmap. Delivered by Week 2.

  2. 02

    Fabric workspace and governance setup

    Microsoft Fabric workspace; medallion lakehouse architecture (bronze, silver, gold); capacity sizing (typically F2 or F4 to start); RBAC; deployment pipelines.

  3. 03

    Data ingestion pipelines

    Data Factory pipelines from CRM, fundraising, finance, and grant management. Pre-built connectors for Dynamics 365 and Salesforce NPSP; custom pipelines for QuickBooks, NetSuite, Raiser's Edge, Bloomerang, Apricot, and others.

  4. 04

    First production Power BI dashboard

    Board-level operating dashboard or major-funder reporting dashboard. Semantic model design, visual design, performance optimization, end-user training.

  5. 05

    Second production dashboard

    Program outcomes, donor segmentation, or operations metrics. Two production dashboards in the Kickoff Project is the deliverable bar.

  6. 06

    Real-time analytics configuration

    For streaming operational data: program intake queues, donor pipeline, event-day operations.

  7. 07

    Self-service analytics enablement

    Governed semantic models for departmental self-service. Training for departmental analysts; governance gates that allow self-service without breaking trust.

  8. 08

    Sensitivity-label integration with Fabric

    Microsoft Purview labels applied to Fabric items (lakehouses, semantic models, reports). Labels flow through Power BI exports.

  9. 09

    Monthly Insight Pod

    Recurring 20-hour engineering pod for new dashboards, pipeline maintenance, semantic model expansion, and AI-on-data adoption.

  10. 10

    Quarterly Analytics Portfolio Review

    Dashboard inventory, usage analytics, pipeline health, capacity utilization, FinOps reporting on Fabric consumption, identified next-build opportunities. Board-ready.

The Microsoft Nonprofit Data Solutions accelerator: faster deployment, proven IP, mission-sector fit from day one.

Microsoft ships a pre-built Fabric workload called Nonprofit Data Solutions: a fundraising analytics accelerator with the Common Data Model for Nonprofits and pre-built connectors for Dynamics 365 (NPSP-CDM) and Salesforce Nonprofit Success Pack. Where your source systems fit the accelerator, deployment time collapses. CompleteCare Insight deploys this Microsoft-engineered baseline and customizes around your specific systems. You get the speed-to-value of pre-built Microsoft IP plus a managed-service operating cadence on top.

  • Microsoft Fabric
  • Power BI
  • OneLake
  • Data Factory
  • Microsoft Purview
  • Nonprofit Data Solutions
  • Common Data Model for Nonprofits
  • Dynamics 365 (CDM)
  • Salesforce NPSP

Two ways to engage

Same Fabric estate. Same governance posture. You choose the operating model.

Both options produce the same result: a governed Microsoft Fabric deployment with production Power BI dashboards. What differs is what happens after launch.

Side-by-side comparison of the two engagement models: the Managed Service as a recurring monthly relationship and the Project SOW as a one-time scoped engagement, with a connector showing the managed service remains available after a project ends.

Option A · Recommended for most

Managed service

An 8-14 week Kickoff Project delivers the Data Estate Assessment, Fabric workspace and governance, ingestion pipelines for prioritized sources, two production dashboards, real-time analytics where applicable, sensitivity-label integration, FinOps tracking, and training. After Kickoff, the Monthly Retainer handles pipeline health, semantic-model maintenance, Fabric capacity FinOps oversight, governance maintenance, and Microsoft platform monitoring. Insight Pods (typically 3-6 per year) build new dashboards as funder, board, and program requirements evolve.

What you get

  • 8-14 week Kickoff Project with all ten named components
  • $2,000/month retainer for ongoing pipeline and platform operations
  • Insight Pods (20 hrs, $5,000 each) for new dashboard builds
  • Quarterly Analytics Portfolio Review, board-ready
  • The No-Lock-In Promise: month-to-month, 30 days notice to cancel

Year 1 investment from Centered Networks

$49,000 typical Year 1 (Kickoff + retainer + three Insight Pods). Plus Fabric capacity billed by Microsoft directly at $263-$526/month for F2-F4.

Schedule your data estate assessment

Option B · Right when scope is defined

Project SOW

Same team, same methodology, same components: packaged as a fixed-fee Fabric deployment project with defined scope, milestones, and acceptance. Typical engagement: Data Estate Assessment, Fabric workspace, pipelines from 2-3 priority systems, two production dashboards, sensitivity-label integration, and training. Project ends at acceptance; no recurring retainer. Re-engage per pod or as a new project later.

What you get

  • Fixed-fee scope with defined milestones and acceptance criteria
  • Data Estate Assessment scoped as a discrete first step
  • Two production dashboards, pipelines from 2-3 priority systems
  • Sensitivity-label integration and end-user training
  • No recurring retainer; your data team operates the estate

Typical fixed fee

$50,000-$90,000 depending on source-system complexity. The Data Estate Assessment is priced as a discrete engagement, so you see exactly what we would build and what it would cost before committing to the full Kickoff.

Request a Fabric project SOW →

Risk reversal

Three guarantees. None of them cosmetic.

Mission-driven organizations carry three distinct concerns about a data engagement: the deployment, the operating model afterward, and the relationship itself.

Three numbered guarantee cards for CompleteCare Insight: the No-Lock-In Promise, the First-Dashboard-Live Promise, and the Fabric FinOps Promise.

01

The 90-Day Dashboard Promise

If the first production Power BI dashboard is not live within 90 days of Kickoff Project start, we extend the Kickoff at no additional charge until it is. No milestone renegotiation, no change-order theater.

We can stand behind this because the deployment is productized. The Data Estate Assessment in Week 2 sets the dashboard scope; the Fabric workspace is stood up in Week 4; the first dashboard enters development from Week 5. Most Insight clients see their first production dashboard by Week 10.

02

The No-Lock-In Promise

Month-to-month on the managed retainer. No 12-month contract. No termination fee. If you do not see value any month, 30 days notice and you walk. The structural commitment is on us.

Your Fabric workspace, your pipelines, your semantic models, and your dashboards remain in your tenant. Nothing is inside Centered Networks' infrastructure. You can hand the estate to your own team or another partner without an offboarding process.

03

The Transparent Capacity Promise

Centered Networks does not mark up Microsoft Fabric capacity. The dollar flow on capacity is you-to-Microsoft, not you-to-us-to-Microsoft. We size it, pause and resume it for cost optimization, and report on it monthly. What you pay is what Microsoft charges.

This mirrors how Sentinel ingest is handled in CompleteCare Shield and how Azure consumption is handled in CompleteCare Construct. The retainer covers engineering and operations; the platform cost is yours, transparent, and unmarketed. F2 starts at $263/month list; F4 at $526/month. Most clients run F2 or F4 with active pause-and-resume.

In practice

What this looks like in practice.

Community foundation, 50 to 150 staff

Donor records in Salesforce, grant outcomes in Excel, financial data in Sage Intacct. No unified view of any program performance. After the Data Estate Assessment in Week 2, we prioritized a board-level operating dashboard and a grantee outcomes report. Both were in production by Week 12. The board meeting in Month 3 ran on live data for the first time.

“We had been told three times by three different vendors that our data was too messy for analytics. Centered Networks told us which data was recoverable and started there. The rest followed.”

Chief Operating OfficerRepresentative client profile

Human services nonprofit, 200 to 400 staff

A failed Power BI project from a prior vendor had left leadership skeptical. The root cause was clear in the Data Estate Assessment: dashboards built on direct queries against an intake system, no lakehouse, no semantic model. We stood up a proper Fabric architecture, migrated the existing reports, and added donor segmentation. Secure Score held steady during the Fabric build because Foundations was already active and sensitivity labels flowed directly into the new lakehouse.

“The diagnosis was right in the first week. We understood what went wrong the first time, and we understood exactly what we were committing to this time.”

Executive DirectorRepresentative client profile

Membership association, 150 to 300 staff

Board was asking for AI, but the underlying data was not AI-ready: no unified member record, no consistent metric definitions, no governed platform. We ran the full 5-Stage path: Stages 1-3 in the 90-day Kickoff, Stage 4 in Months 4-6 via Insight Pods, and Stage 5 handed off to CompleteCare Intelligence once the lakehouse was stable. Year 1 Centered Networks investment: $51,000. Comparable in-house data engineering hire: $195,000-$250,000 fully loaded.

“We went from spreadsheet scramble to Copilot querying our lakehouse in under a year. The managed-service model is what made it possible without adding headcount.”

Chief of StaffRepresentative client profile

Investment

Comparable capability at roughly one-quarter the cost of an in-house team.

A data engineer ($110,000-$140,000 fully loaded) plus a BI analyst ($85,000-$110,000 fully loaded) takes 12-18 months to ship a first trusted dashboard. CompleteCare Insight delivers the equivalent capability, with production dashboards in 90 days.

Managed service (50-150 user band)

Kickoff + retainer + pods

$49,000 typical Year 1

  • Kickoff Project $25,000 one-time
  • Monthly Retainer $2,000 / month
  • Insight Pod (20 hrs) $5,000 each (3-6/year typical)
  • Fabric capacity (F2 or F4) Client-direct to Microsoft

Scale pricing: 500-user engagement is typically $40,000 Kickoff + $3,500 monthly. 1,000-user engagements are custom-scoped. Fabric capacity at list: $263/month F2, $526/month F4, paused when not in use.

Schedule your data estate assessment

Project SOW (one-time, scoped)

Fixed-fee Fabric deployment

$50,000-$90,000 fixed fee

  • Data Estate Assessment Discrete first step, included
  • Fabric workspace + pipelines 2-3 priority source systems
  • Two production dashboards Semantic model + training
  • Sensitivity-label integration Purview labels in Fabric items

Complexity determines price. Source-system count and data quality are the primary drivers. The Data Estate Assessment is sized as a discrete engagement: you see exactly what we would build and what it would cost before committing to the full project.

Request a Fabric project SOW →

The Fabric capacity passthrough

Microsoft bills you directly for Fabric capacity (F-SKU consumption). Centered Networks does not mark up Fabric capacity. Our retainer includes FinOps oversight: we size the capacity, pause it when not in use, and report on consumption monthly. But the dollar flow on the capacity itself is you-to-Microsoft. This mirrors how Sentinel ingest is handled in CompleteCare Shield and how Azure consumption is handled in CompleteCare Construct.

Questions

Frequently asked questions about CompleteCare Insight.

What is the difference between Power BI and CompleteCare Insight?

Power BI is the visualization tool inside Fabric. CompleteCare Insight is the managed service that builds the data platform underneath it: the lakehouse, the ingestion pipelines, the semantic models, the governance, plus the operating discipline that keeps everything trustworthy as your data evolves. Microsoft sells the platform; we make it actually produce reliable reporting.

Do we have to be on CompleteCare Foundations first?

No. Microsoft Fabric is Azure-side; data sovereignty in Fabric does not depend on the Microsoft 365 tenant baseline. We recommend Foundations because sensitivity-label inheritance is cleaner when the tenant has labels and DLP configured, and because Fabric is much more useful when the rest of the Microsoft ecosystem around it is governed. But Insight can stand alone, and many clients enter the stack through Insight.

What if our data is really messy?

That is the most common starting point. The Data Estate Assessment is the structured first step: we map what you have, what quality it is in, and what is recoverable. Some data needs cleanup before it can be reliably reported on; the Assessment tells you which data and how much work.

What if we already have a dashboard project that failed?

Also common. The diagnosis is almost always one of three things: no data steward to make definition decisions; no platform underneath (a dashboard built on direct queries against an OLTP system does not scale); or no managed-service operating cadence (someone built it then left, and there is no one keeping it trustworthy). Insight addresses all three structurally.

How does the Fabric capacity passthrough actually work?

Microsoft bills you directly for Fabric capacity (F-SKU consumption). Centered Networks does not mark it up. Our retainer includes FinOps oversight: we size the capacity, pause it when not in use, and report on consumption, but the dollar flow on the capacity itself is you-to-Microsoft. F2 starts at $263/month list; F4 at $526/month. Most CompleteCare Insight clients run F2 or F4 with active pause and resume to keep costs predictable.

What does a Project SOW look like?

A fixed-fee Fabric deployment with defined scope, milestones, and acceptance: the same components as the managed Kickoff (workspace, pipelines, two dashboards, sensitivity-label integration, training), packaged without recurring obligation. Typical price: $50,000 to $90,000 depending on source-system complexity. Re-engage on a per-pod basis or as a new project later. The Project SOW path is the right call when you have a data team to operate the estate post-launch and want our help on a discrete deployment.

How fast can we see results?

Data Estate Assessment delivered Week 2. Fabric workspace stood up Week 4. First production dashboard live by Week 10. Second by Week 14. Quarterly Analytics Portfolio Review Month 3.

Does Microsoft co-sell Insight?

Yes. Insight maps to Microsoft's flagship FY26 solution play in Data and AI: Data and AI with Microsoft Fabric. Centered Networks is positioned as the named Fabric-for-nonprofits partner. Co-sell registration is established at engagement signing; Microsoft Marketing Development Fund opportunities exist for joint go-to-market, particularly for the Microsoft Nonprofit Data Solutions accelerator deployments and Fabric capacity TCO assessments funded through Microsoft Elevate.

How Insight stacks with the rest of CompleteCare.

Insight is one tier in a seven-tier stack. The tiers you will hear most about in connection with Insight:

The CompleteCare stack showing Foundations as the universal prerequisite anchor, with six upper tiers—Govern, Intelligence, Shield, Automate, Insight, and Construct—arranged in two rows above it.
The No-Lock-In Promise brand mark: month-to-month from day one, no 12-month contract, no termination fee, with a 30-day exit chip.

Schedule your data estate assessment.

90 minutes. We tell you whether Fabric is the right answer, and whether your data is ready for it, before you commit to anything.

You walk away with a written estate map: which systems are involved, what data quality looks like, what is recoverable, and what two dashboards would have the most impact. We keep the finding. You keep the document either way.

Not ready for an assessment? Request a Fabric Project SOW for a fixed-scope deployment estimate. Or email us at sales@centerednetworks.com with where you are, and we will point you somewhere useful.

Already a CompleteCare client on another tier? Talk to your pod lead about adding Insight to the stack.

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A senior member of our team will reply within one business day to set up your 90-minute data estate assessment.

Microsoft alignment

A Data and AI-designated partner.

Microsoft Fabric sits squarely in the Data and AI Solutions Partner designation. Centered Networks holds five Microsoft Solutions Partner designations, including Data and AI, and is named as the Microsoft Fabric partner for nonprofits under the FY26 Data and AI with Microsoft Fabric solution play.

Microsoft Solutions Partner for Data and AI (Azure) designation badge.
  • Microsoft Solutions Partner for Data and AI (Azure)
  • Microsoft FY26 Data and AI with Microsoft Fabric solution play
  • Microsoft Nonprofit Data Solutions accelerator deployment partner
  • Common Data Model for Nonprofits (CDM-N) implementation
  • Microsoft co-sell registered
  • Microsoft Marketing Development Fund eligible

See the full CompleteCare stack →