Industry · Community foundations, private foundations, grantmakers

Strategy and governance the board can stand behind, for an organization whose reputation is its asset.

For foundations between 50 and 1,000 staff: identity, donor-data stewardship, a compliance posture the audit committee can review, and a governed AI program your trustees can sign off on. One Microsoft Solutions Partner across the stack. Month-to-month. No 12-month lock-in.

  • Microsoft Solutions Partner, five designations including Data & AI
  • Charity-authorized Microsoft CSP since 2014
  • Trusted by Silicon Valley Community Foundation, California Community Foundation, East Bay Community Foundation, and 20+ foundations
  • Up to 75% off Microsoft licensing through the Microsoft Nonprofit Program

The picture today

Your foundation is now expected to govern what it cannot easily see.

Three shifts have moved IT from a back-office concern to a board-level oversight matter. Audit and risk committees expect a documented security posture, not assurances. Donor data carries a fiduciary duty of care no commercial business faces. Funders are increasingly asking grantees about their controls, and the same questions flow upward. Here is what we usually find.

Donor and grantee data is a target

Foundations sit on decades of high-trust relationship data: donor names, gift records, grantee financials, board correspondence. Anonymous donor preferences, donor-advised fund records, and family-office relationships carry obligations generic privacy tooling does not address. A single exposure becomes a story in the philanthropy press.

The board is asking about cybersecurity

Audit and risk committees now expect a documented security posture, not assurances. Several state attorneys general have signaled growing interest in fiduciary duty over data stewardship. The board meeting is coming, and the answer should be evidence the committee can review.

Grantees are asking about technology too

Capacity-building funders now include grantee technology assessments and AI readiness in their portfolios. The foundation has to model the governance posture it expects from grantees, and have a credible point of view on what good looks like.

Program staff are already using AI

Research summaries, grant memo drafts, due-diligence notes: pulled together in consumer AI tools because the workflow is faster. Without a governed alternative inside Microsoft 365, that is where grantee and donor information ends up.

Operational IT lags program sophistication

Investment offices are well-instrumented. Grants management has matured. Identity, devices, and data governance often have not kept up. That gap is what makes safe AI deployment hard.

Microsoft 365 is underused

Most foundations pay for capabilities they have never enabled: Microsoft Purview sensitivity labels, Conditional Access, Intune, Defender XDR. These are the same capabilities required for safe Copilot deployment, donor-data segmentation, and audit-defensible posture.

Why now, without urgency theater

Cyber-insurance underwriters now require evidence of operational controls.

And funders are starting to ask the same questions of their grantees. Two numbers explain why this has moved from a future agenda item to a current one.

100%

of major cyber-insurance carriers

now require attestation of MFA, endpoint protection, privileged-access controls, and tested backups before renewing or quoting a foundation's policy. Several have begun requiring evidence, not assurances.

Source: cyber-insurance carrier underwriting guidelines, 2024 to 2025.

1 in 3

funders surveyed

report adding security and IT governance questions to their grantee due-diligence process within the past 24 months. Foundations are increasingly expected to model what they ask of others.

Source: Council on Foundations and PEAK Grantmaking practitioner reports.

The choice in front of the board

Govern by design, or govern by incident.

The decision is no longer whether to invest in IT governance. It is whether to do it deliberately or reactively.

Path A

Govern by incident

  • Discover the gap during an audit, an attempted intrusion, or a journalist's question.
  • Reconstruct controls under pressure, engaging outside counsel and forensics on emergency terms.
  • Brief the board on what happened, not on what is being prevented.
  • Negotiate the cyber-insurance renewal from a position of weakness.

Path B

Govern by design

  • Establish a documented baseline aligned to CIS IG1 within 12 months, visible to the board on a single dashboard.
  • Add Microsoft Purview for sensitive-data governance and Defender XDR with Sentinel for 24x7 monitoring on a planned cadence.
  • Brief the board quarterly with metrics, not anecdotes.
  • Carry evidence of controls into insurance renewals and co-funder conversations.

How we help

Governance-first, not feature-first. We govern the platform that runs underneath the AI.

We run the Microsoft stack for foundations as a managed program, not a project. Identity, device, and data-protection baselines come before AI assistants and grant-management workflows. The CompleteCare stack maps cleanly to the work foundations actually do.

Three CompleteCare tiers fit foundations best. They stack: each requires the one below it.

A four-layer concentric ring diagram mapping donor-data sensitivity from least sensitive (public-facing donor recognition) on the outside to most sensitive (family offices and anonymous donors) at the core, each layer showing its Microsoft Purview label and CompleteCare Govern deliverable.

CompleteCare Foundations

From $4,500/month, 50 to 150 users

Microsoft 365 Business Premium operated to a CIS Top 18 IG1 baseline. Identity, devices, email, and data protection: the well-run IT story the audit committee and outside counsel can review. Delivered as a monthly workstream against a 30-60-90 day rolling roadmap, with weekly tenant monitoring and quarterly business reviews.

See CompleteCare Foundations →

CompleteCare Govern

Kickoff $15K + $1,500/month

Microsoft Purview operated as a compliance program for foundation data. Sensitivity labels mapped to donor-data classifications (anonymous donors, named donors, donor-advised funds, family offices), DLP policies covering gift agreements and grantee due-diligence files, eDiscovery for audit-committee requests and legal hold, and retention aligned to foundation fiscal records and grant-agreement obligations. This is the page in the CompleteCare stack written for the audit committee.

See CompleteCare Govern →

CompleteCare Insight

Kickoff $25K + $2,000/month

Microsoft Fabric and Power BI operated as a managed analytics platform: board reporting, grant outcome reporting, program impact dashboards, donor cohort analytics. Built on Microsoft Nonprofit Data Solutions in Fabric where it fits.

See CompleteCare Insight →
CompleteCare Foundations is the universal prerequisite. Govern, Insight, Intelligence, and Shield each require the identity, device, and data-protection baseline that Foundations delivers. We will not operate the upper tiers on a tenant that is not on Foundations. Not yet operating Microsoft 365 against a documented baseline? M365 InstantOn is the front door: a fixed-fee Launch that turns the Business Premium security stack on, then graduates into Foundations.
Diagram showing the CompleteCare stack: Foundations as the universal prerequisite anchor, with six upper tiers (Govern, Intelligence, Shield, Automate, Insight, and Construct) stacked on top.

Also frequently engaged by foundations:

CompleteCare Intelligence CompleteCare Automate CompleteCare Shield

Microsoft 365 Copilot and Copilot Studio agents (donor intelligence agent, grantee research agent, board reporter agent) are part of CompleteCare Intelligence, deployed after the Foundations baseline is in place. Explore the full CompleteCare stack →

Prefer to stand it up once, rather than subscribe? Most foundations choose managed services for the lower up-front cost and the accountable partner that comes with it. But every tier is also available as a fixed-scope Project SOW: the same work, delivered as a one-time project you own at the end. Compare the two ways to engage →

Donor privacy

Donor data is sensitive in ways general data is not.

Foundation data carries obligations generic privacy tools do not address. Anonymous donor preferences, donor-advised fund records, family-office relationships, audit-committee files: each has its own access boundary, retention rule, and disclosure posture.

Configured for foundation accountability

The Microsoft platform, configured to the obligations foundations actually carry.

CompleteCare Govern configures Microsoft Purview, Microsoft Entra ID, and Microsoft Agent 365 to those boundaries so AI never crosses a line that policy has not drawn.

A grid showing all 18 CIS Top 18 controls shaded by the Foundations phase that delivers each one, with striped cells indicating controls that require engagement beyond Microsoft 365 Business Premium.

Sensitivity labels

Donor-data classifications built in

Labels mapped to anonymous donors, named donors, donor-advised funds, and family offices, so every document carrying privileged information is classified at creation.

Conditional access

Copilot scoped to what each user can see

Conditional Access policies that scope Microsoft 365 Copilot prompt context to the data each staff member is cleared to see, enforced at the identity layer.

Agent audit trails

Every agent interaction documented

Microsoft Agent 365 audit trails that document every agent interaction with donor or grantee information, in the format your audit committee and outside counsel can review.

Responsible-AI policy

Governance trustees can sign off on

A responsible-AI policy in the language your trustees, outside counsel, and grantees can review and that your audit committee can adopt as board resolution.

Foundations we serve

Community foundations, private foundations, and grantmakers across the country.

Outcomes

What good looks like, measurable from day one.

Outcome targets for foundation clients by CompleteCare tier.
Outcome Target
License savings via Microsoft Nonprofit Program Up to 75% for qualifying foundations
Time to CIS IG1 baseline on Foundations 6 to 9 months on the monthly workstream
Donor-data classification model deployed and labeled 90 days under Govern after Foundations is in place
Time to first governed agent (board reporter, donor intel, grantee research) 90 days under Intelligence
Audit-committee posture Quarterly governance documentation refreshed as part of the QBR cycle

We are your Microsoft CSP. Managing foundation licensing for 20+ grantmakers.

Centered Networks is a charity-authorized Microsoft Cloud Solution Provider. We help qualifying private and community foundations access the Microsoft Nonprofit Program: free Microsoft 365 Business Basic for up to 300 users at eligible foundations, grant-funded F1 frontline SKUs, and up to 75% off paid Microsoft 365 licensing (Business Premium, Business Standard, E3, E5, Copilot, security and compliance). We operate the licensing as your Partner of Record.

Microsoft Solutions Partner for Data and AI (Azure) designation badge. Microsoft Solutions Partner for Modern Work designation badge. Microsoft Solutions Partner for Security designation badge.

Why Centered Networks

Built for foundation accountability, not generic managed services.

Horizontal map showing Centered Networks' five verified Microsoft Solutions Partner designations: Modern Work, Security, Infrastructure, Data and AI (featured), and Digital and App Innovation, each connected to the CompleteCare tiers it anchors.
01

Five Microsoft Solutions Partner designations

Modern Work, Security, Infrastructure (Azure), Data and AI (Azure), Digital and App Innovation (Azure): verified by Microsoft, and held by roughly the top 2% of Microsoft partners globally. The Data and AI designation specifically validates our AI practice, which matters to trustees evaluating an AI program for an organization whose reputation is its asset.

02

Charity-Authorized CSP

Twelve years operating foundation tenants. We know the donor-data classification problem, the audit-committee documentation rhythm, and the grant-cycle data flows that most managed-service providers have never encountered.

03

Built for trustee accountability

Every CompleteCare tier produces evidence the board and audit committee can review: not a status report, but a governance document. The quarterly business review is designed to be share-worthy with your audit committee.

04

One accountable partner across the stack

One Service Delivery Manager. One Quarterly Business Review. One number to call. The SDM runs the monthly roadmap review and owns the relationship across every tier you hold.

05

Month-to-month

No 12-month lock-in. We earn the renewal every month. The structural commitment is on us, not on you. Give 30 days written notice and a tier stops.

Questions

Frequently asked questions from foundation teams.

We are a community foundation with about 60 staff. Are we the right size?

Yes. 50 to 150 users is our sweet spot. CompleteCare Foundations runs about $4,500 per month for that band. Govern and Insight stack on top when the work demands.

Our donor records are in a fundraising CRM, not in Microsoft 365. Does this still matter?

Yes, and probably more. The CRM is the system of record, but the donor data ends up in Outlook, Teams, SharePoint, and OneDrive every day: meeting notes, gift agreements, briefing memos. Govern is what classifies, labels, and protects the donor data that lives in the Microsoft tenant alongside the CRM.

Our board is asking about AI. We are not ready to deploy Copilot. What do we do?

Start with a Frontier Briefing: a 90-minute, no-charge session for trustees that translates Microsoft's AI direction into the language the board can act on. From there, the Discovery Sprint scopes a 90-day plan. AI deployment is months 2 through 3, not week 1.

What is the relationship between Foundations and Govern?

Foundations delivers the identity, device, and data-protection baseline (CIS IG1). Govern operates the compliance program on top of that baseline: sensitivity labels, DLP, eDiscovery, and retention, at a depth that matches a foundation's donor-data obligations. Foundations is the prerequisite.

Can you help us with grantee technology assessments?

Yes. This is part of how Insight and Intelligence get scoped for foundations. The foundation needs to model the governance it expects from grantees, and the grantee-research agent built in Intelligence specifically incorporates technology-readiness as a data dimension.

How does the licensing discount work?

The Microsoft Nonprofit Program offers up to 75% off paid Microsoft 365 licensing, plus free Microsoft 365 Business Basic for up to 300 users at eligible foundations. (Microsoft retired the legacy Business Premium and Office 365 E1 grants on July 1, 2025; Business Basic is now the entry-level grant.) As your CSP, we handle eligibility, place license requests, and operate them as Partner of Record. See our Microsoft Licensing for Nonprofits page for details.

Brand mark stating the No-Lock-In Promise: month-to-month from day one, with no 12-month contract, no auto-renewal, and no termination fee, anchored by a 30-day exit chip.

Start a Discovery Sprint.

Two weeks of structured discovery tailored to a foundation. We identify the highest-impact use cases across grantmaking, donor stewardship, and operations; assess your donor-data governance readiness; and deliver a 90-day roadmap your board can review. No commitment beyond insight.

Prefer to start at the board level? Request a Frontier Briefing: a 90-minute session for trustees, no charge.

Request a Frontier Briefing for your board →

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