Boards are asking about AI
Trustees and funders want to know your AI strategy, your governance posture, and your responsible-AI policy. Most nonprofits don’t have a clear answer to bring back to the next meeting.
Industry · Nonprofits and community-serving organizations
Governed AI for nonprofits, on the Microsoft platform you already use.
We help nonprofits and community-serving organizations deploy Microsoft 365 Copilot and custom AI agents safely: with the identity controls, data classification, and responsible-AI policy your board can stand behind. The same Microsoft platform you’re already paying for, configured for the work that matters.
Two weeks. No commitment beyond insight. Or get the “Before You Enable Copilot” guide →
The picture today
What we usually find at nonprofits
You exist to serve your mission, but lean teams, complex platforms, and rising expectations make it hard to give technology the attention it deserves.
Staff are already using ChatGPT
Shadow AI is the quiet risk: constituent data, donor lists, and program content flowing into ungoverned tools. The fix isn’t banning it; it’s giving staff a governed alternative inside Microsoft 365.
Microsoft 365 is underused
Most nonprofits pay for Microsoft 365 features they’ve never enabled, the same features that are prerequisites for safe Copilot deployment. Closing those gaps has standalone value.
How we help
Concrete AI for mission-driven work
Use cases for nonprofits and community-serving organizations, deployed with the governance, identity, and security foundations that make them safe.
Donor intelligence agent
An AI agent that synthesizes CRM data and public sources to prioritize prospects, drafts personalized outreach, and tracks every touchpoint, so fundraisers spend time with people, not spreadsheets.
Intake and case routing
Process intake forms, extract structured data, and route cases automatically: turning a three-hour queue into a 20-minute one. Built on Microsoft Copilot Studio and tuned to your program workflows.
Knowledge keeper
An agent that maintains organizational knowledge as staff turn over: policy lookups, program documentation, board materials. Nothing gets lost when someone leaves.
Microsoft 365 foundation
Microsoft Entra ID, Microsoft Intune, Microsoft Defender, and Microsoft Purview configured to mission-sector standards. Up to 75% off through Microsoft’s Nonprofit Program where you qualify.
Responsible AI governance
A board-ready governance framework: identity controls, sensitivity labels, audit trails, and the responsible-AI policy your trustees, funders, and donors expect, adapted from Microsoft’s nonprofit guidance.
Board-level Frontier Briefing
A 90-minute session that translates Microsoft’s AI direction into the language your board can act on. Frontier Suite, Agent 365, governance posture, and what good looks like for an organization your size. No charge.
Where AI moves the mission
Four domains, governed end-to-end
Microsoft groups nonprofit AI value into four domains. Here’s what we deploy in each, governed end-to-end on Microsoft 365 Copilot, Copilot Studio, and Microsoft Agent 365.
Delivering programs
Programs and constituent service
AI agents for intake processing, case routing, knowledge access, and 24/7 constituent self-service, with the data boundaries the work requires.
- Intake form processing and case routing
- Knowledge agent for caseworkers and program staff
- Constituent self-service for common questions
- Contact-center deflection on governed channels
Engaging supporters and funders
Fundraising and donor engagement
Donor intelligence, personalized outreach, grant research, and CRM-grounded insights, never sending donor data into ungoverned tools.
- Donor qualification and prioritization
- Personalized outreach drafted from your CRM
- Grant research and funder fit analysis
- Cultivation timeline and next-best-action prompts
Transforming operations
Finance, HR, and operations
Document intelligence, onboarding automation, IT help-desk deflection, and meeting facilitation that gets time back to lean teams.
- Finance document intelligence and invoice processing
- HR onboarding and policy lookup
- IT help-desk agent on Microsoft Teams
- Meeting facilitation, action items, real-time translation
Enriching staff
Knowledge work for every staff member
Microsoft 365 Copilot in the apps your team already uses, with sensitivity labels and conditional access propagated end-to-end.
- Summarizing, drafting, analyzing across Microsoft 365
- Researcher and Analyst agents for deeper work
- Board preparation, policy analysis, briefing books
- Adoption programs and prompt libraries that drive sustained use
Framework adapted from Microsoft’s nonprofit AI use-case guidance. Every deployment is governed end-to-end: identity, sensitivity labels, conditional access, and responsible-AI policy in place from day one.
Proof
National Mall Gateway, a Microsoft Customer Story
Built on Azure for the Trust for the National Mall
Centered Networks built the National Mall Gateway, the digital civic education platform for America’s 250th anniversary, on Microsoft Azure. The platform serves 360-degree virtual tours, lesson plans, custom itineraries, and accessibility-first features to an expected 50 million visitors during 2026. We developed a custom generative AI model in Microsoft Foundry to draft educational resources from vetted National Park Service content.
Read the case study →Outcomes
What good looks like, measurable from day one
- License savings
- Up to 75%
- Available through the Microsoft Nonprofit Program for qualifying organizations.
- Time to first agent
- 90 days
- From AI curiosity to first agent in production, with KPIs measured from day one.
- Governance posture
- Audit-ready
- Governance documentation for trustees, funders, and grant-compliance reviews, produced as part of every engagement.
Start with a Discovery Sprint.
Two weeks of structured discovery that ends with a 90-day AI roadmap and measurable KPIs, tailored to a nonprofit. We identify your highest-impact use cases, assess governance readiness, and define the next step. No commitment beyond insight.