Named business owner
Someone inside the organization is accountable for the workflow and the agent’s continued usefulness.
Product · Agentify
Part of AI Agents & Automation
Launch your first governed production agent in 4–6 weeks.
Choose one workflow worth changing. We design, build, test, govern, and launch a production agent on the Microsoft platform—with a named owner, clear human approval points, telemetry, evaluation, documentation, and a runbook your team keeps.
- One production workflow
- 4–6 weeks
- Fixed-scope project
- Customer-owned artifacts
One workflow, all the way to production
A demo is not an agent program.
Launchpad is intentionally narrow. We do not start by promising an “agentic transformation.” We start with one workflow that has a clear owner, repeatable inputs, defined boundaries, and an outcome leadership can measure.
The objective is not to prove that AI can generate something. The objective is to put one useful agent into production with the operating pieces around it.
What production means
Six things a production agent has that a prototype does not.
Defined authority
The agent’s permissions, tools, actions, data boundaries, and human approval points are documented before launch.
Evaluation
A test set and acceptance criteria establish what “good enough” means before production.
Identity and governance
The agent is registered and governed using the Microsoft controls available and licensed in your environment, including Microsoft Agent 365 where applicable.
Telemetry
Usage, failures, escalation patterns, cost signals, and the selected business measure are instrumented to the extent the platform supports them.
Runbook
You receive the documentation required to understand, operate, change, or hand off the agent.
The Launchpad method
Select, design, build, test, launch, decide.
01
Select
Confirm the workflow, owner, value hypothesis, boundaries, data, systems, and approval model.
02
Design
Define the agent behavior, tools, knowledge, identity, security, human checkpoints, evaluation suite, and target operating environment.
03
Build
Implement in Copilot Studio, Power Platform, Microsoft Foundry, or the appropriate Microsoft architecture for the use case.
04
Test
Run functional, security, edge-case, and evaluation testing. Tune until the agent meets the agreed acceptance criteria.
05
Launch
Deploy to the approved users and workflow, establish telemetry, train the owner, and hand over the runbook.
06
Decide
Decide whether to operate the agent internally, move it into Managed AgentOps, or use what was learned to qualify the next agent.
On pricing: You get a fixed fee in writing after the scoping conversation, before any build work is committed. We do not publish a price for this engagement because the scope varies enough that a headline number would mislead more than it helps.
Agent Launchpad is a fixed-scope project. Scope, timeline, required access, and fee are confirmed before kickoff. Microsoft licensing and platform consumption are separate and sized to the architecture.
Microsoft programs may help fund or accelerate eligible engagements. Availability, customer eligibility, workload eligibility, and investment amount depend on Microsoft’s current program rules and are confirmed before scope. Microsoft funding is not guaranteed.
Start from a pattern, not a blank canvas
Agent Kits are starting patterns inside Launchpad.
Agent Kits are reference patterns for common workflows—not separate products competing with Launchpad. Current patterns may include knowledge and policy Q&A, intake and routing, research and synthesis, constituent or stakeholder support, board and reporting preparation, and donor or relationship intelligence.
Every implementation is scoped against your data, process, policies, systems, and human-control requirements.
Who it is for.
A strong fit when
- One workflow is clearly defined
- The workflow has an owner
- There is enough repeat volume to justify production automation
- The agent can operate within explainable boundaries
- Leadership will agree on a measurable outcome before build
Not ready for Launchpad when
- The organization still needs to decide where AI belongs
- There is no agreed workflow or owner
- The Microsoft or data foundation is materially ungoverned
- The desired result requires a large multi-workflow transformation rather than one agent. See Frontier Transformation.
In the first three cases, use the 90-Day AI Roadmap first.
Adjacent products
When an agent is not the right instrument.
Deterministic work
CompleteCare Automate
When the workflow is primarily rules, forms, approvals, and deterministic system actions, Power Platform automation is often the better answer.
See CompleteCare Automate →After launch
Managed AgentOps
When agents are in production and the fleet needs ownership, governance, performance, cost visibility, and lifecycle discipline.
See Managed AgentOps →Personal productivity
Copilot Kickstart
When the value is in what people do inside Microsoft 365 rather than a persistent agent acting on a business process.
See Copilot Kickstart →Questions
Frequently asked questions about Agent Launchpad.
Does the agent replace a person?
The offer is designed around human accountability. The agent may prepare, route, analyze, draft, retrieve, coordinate, or execute within approved boundaries. Decisions that require judgment, approval, or organizational accountability remain human where the workflow requires them.
Do we have to use Copilot Studio?
No. Copilot Studio is often the right platform inside Microsoft 365, but the architecture should follow the workflow. Power Platform, Microsoft Foundry, Azure services, or other Microsoft capabilities may be used where they fit.
Do we own what is built?
You retain the agent definitions, documentation, runbooks, configuration, and other deliverables defined in the SOW.
What happens after launch?
Operate internally, move the agent into Managed AgentOps, or qualify the next workflow. The first agent should teach the organization how to build and operate the second one better.
Put one agent into real work—properly.
Tell us about the workflow, who owns it, and what outcome would make it worth changing. We confirm fit and scope before any build work begins.
Still deciding where AI belongs? Get Your 90-Day AI Roadmap →
Thanks, we’ve got it.
A senior member of our team will reach out within one business day to talk through the workflow and confirm fit.