Discovery and product definition
Stakeholder interviews, workflow mapping, requirements, UX direction, data and integration needs, and a clear build or no-build decision.
CompleteCare · Azure Applications
Part of CompleteCare
Build the application your organization actually needs—and keep it operable after launch.
CompleteCare Construct is for workflows that do not fit off-the-shelf SaaS and have outgrown the low-code envelope. We run discovery, architecture, product design, Azure development, security and accessibility testing, production launch, hypercare, and optional ongoing application operations.
Custom is the third answer, not the first
SaaS first. Power Platform when it fits. Custom Azure when the workflow truly requires it.
During discovery we should be willing to recommend an existing SaaS product, a Power Platform solution, or a custom Azure application.
Construct is valuable because we are willing to stop before a custom build if custom is not the right answer.
The Construct method
Seven stages, from discovery to operations.
Architecture
Document the Azure architecture, identity, data, integration, security, observability, availability, and deployment approach before full build.
MVP build
Deliver in iterative increments with regular demonstrations and product-owner decisions.
Testing
Functional, security, performance, accessibility, and user-acceptance testing appropriate to the application.
Production launch
Deploy through a documented production process with monitoring, rollback planning, operational handoff, and training.
Hypercare
An agreed post-launch period for elevated monitoring and rapid stabilization.
Ongoing operation
Where desired, continue with application monitoring, bug fixes, platform updates, architecture review, and an enhancement backlog.
Microsoft-native where it creates value
Architecture follows the product, not a checklist.
Depending on the use case, Construct may use Microsoft Entra ID, Azure App Service, Container Apps or Functions, Azure SQL, Cosmos DB, Storage, API Management, Application Insights and Azure Monitor, Microsoft Purview integration where appropriate, Power Platform integration, and Microsoft Foundry or other AI services when the application genuinely needs them.
Construct aligns with Microsoft’s application modernization and AI-app platform motion on Azure. Specific Microsoft programs or incentives are confirmed against current eligibility before scope.
Proof
A production Azure platform you can look at.
The National Mall Gateway is our flagship Azure application and platform example, built for the Trust for the National Mall and published as a Microsoft customer story.
Commercial model
Scoped per module, confirmed in the SOW.
Term. CompleteCare modules run month-to-month with 30 days’ notice to cancel. There is no 12-month lock-in on the managed service.
Modules are scoped with a defined initiation plan and an ongoing managed-service scope. Full commercial terms are confirmed in the SOW for the selected modules.
Azure consumption, third-party services, and any Microsoft licensing required by the application are separate from Centered Networks fees and are sized to the architecture.
Questions
Common questions.
Will you tell us not to build?
Yes. Discovery ends with a build or no-build recommendation. We should be willing to recommend an existing SaaS product or a Power Platform solution instead, and Construct is more valuable because we are.
Who owns the application and the environment?
You do. The production environment, source, documentation, and deliverables defined in the SOW are customer-owned.
What happens after launch?
An agreed hypercare period for elevated monitoring and rapid stabilization, then optional ongoing operation covering monitoring, bug fixes, platform updates, architecture review, and an enhancement backlog.
Do you have a production example we can look at?
Yes. The National Mall Gateway, built for the Trust for the National Mall and published as a Microsoft customer story.
If SaaS and low-code cannot serve the workflow, build deliberately.
Tell us what the workflow does, what you have already evaluated, and what constraints the application has to respect. Discovery ends with a build or no-build recommendation.
Might Power Platform be enough? See CompleteCare Automate →
Thanks, we’ve got it.
A senior member of our team will reach out within one business day to confirm scope and fit.