Centered Networks is a Managed Intelligence Provider for nonprofits, foundations, and rural hospitals. We build AI workflows with clear permissions and human approvals, then support the Microsoft environment and ongoing operations through CompleteCare.
Securing Microsoft 365 first? Start with security and licensing
Opportunity Finder: about three minutes, no email. 90‑Day AI Roadmap: a paid, written plan, from $7,500.
AI agents for mission work
General-purpose AI makes your staff explain the job every time. Our agents start from how development, grants, programs, and patient operations actually run in nonprofits, foundations, and rural hospitals. They work inside Microsoft 365, and each one is governed before anyone turns it on.
Adopt · Nonprofits · Free
Five agents for the jobs every nonprofit has. They run in Microsoft Copilot Chat, included with Microsoft 365, follow rules that tell them never to invent a fact, and draft only. Your people check and decide what goes out.
Agentify · Rural healthcare
Start with denied claims, follow-up queues, and reporting that take time from your team. Centered Denial Recovery prepares prioritized work and appeal drafts for staff review. We scope data access, safeguards, integration, and measurement before implementation.
Explore revenue cycle workflowsAgentify · Foundations & grantmakers
A grounded reviewer brief for every application, read from the grants management system you already use. It prepares; your staff make every funding decision.
See Grant Review CopilotWe run our own company on agents too, on the same Microsoft architecture we build for clients: Copilot Studio, Power Platform, and Dynamics 365. See how we run on agents
What we do
CompleteCare brings seven service modules into one accountable relationship. Start with the work you need: a governed AI workflow, reliable Microsoft operations, or better information for decisions. We define the scope and who owns it with your team.
CompleteCare Intelligence
Put Microsoft Copilot (formerly Microsoft 365 Copilot) and approved agents into everyday work. Establish access, review, adoption, and value measures, then keep improving the program.
Explore IntelligenceCompleteCare Automate
Connect repeatable tasks, approvals, and handoffs with Power Platform. Give exceptions an owner and keep people in control of consequential actions.
Explore AutomateCompleteCare Insight
Bring approved sources into shared definitions and useful reports with Microsoft Fabric and Power BI. Know what changed, what needs attention, and where the numbers came from.
Explore InsightCompleteCare Foundations
Keep identity, devices, email, and collaboration current, with controlled changes and documented ownership. Work with your existing IT team or assign us the agreed operating responsibilities.
Explore FoundationsCompleteCare Shield and Govern
Maintain security monitoring, response responsibilities, information protection, and evidence. Define what can be accessed, what must be retained, and who acts when something needs attention.
Explore Shield Explore GovernCompleteCare Build
Build and operate Azure applications around a defined need. Confirm the available interfaces, dependencies, support model, and acceptance criteria before development.
Explore BuildGovern, Intelligence, and Shield build on Foundations. Automate, Insight, and Build can stand alone. For production agent fleets, Managed AgentOps adds an agreed operating scope to Intelligence.
See all CompleteCare servicesFour stages
The four stages help us identify the work and its dependencies. Your starting point depends on what is already in place. A defined automation, reporting, or application project can be scoped on its own.
01 Prepare
Secure identity and devices. Clean up permissions. Establish data protection and governance. Activate the Microsoft 365 capabilities you already own.
Sounds like: “We are not sure our Microsoft environment is ready for AI.”
Start with: M365 InstantOn, a $15,000 launch.
Secure & Govern Microsoft02 Adopt Free agents start here
Identify the right users and workflows, deploy Microsoft Copilot (formerly Microsoft 365 Copilot) with the right controls, enable staff, and measure whether adoption is producing value.
Sounds like: “We have Copilot or AI pilots, but value is inconsistent.”
Start with: the free nonprofit agents, or Copilot Kickstart, $15,000 fixed.
Microsoft Copilot03 Agentify
Build production agents and automations around high-value workflows using Copilot Studio, Power Platform, Microsoft Foundry, and Azure.
Sounds like: “We know a workflow that should not need this much human effort.”
Start with: Agent Launchpad, from $25,000.
AI Agents & Automation04 Operate
Give agents owners and identities. Govern data access and actions. Monitor performance and cost. Improve what works. Retire what does not.
Sounds like: “We already have agents and automations spreading across the organization.”
Start with: Managed AgentOps, from $2,500 per month, or CompleteCare, scoped per module.
Agent Governance & OperationsThe mission outcome comes first. As a Managed Intelligence Provider, we keep the Microsoft, AI, data, and security pieces working together after the decision is made.
See how Managed Intelligence worksStart with the pressure
You do not need to know yet whether the answer is Copilot, an agent, better data, or stronger security. Pick the pressure your organization already feels. Each card opens the Finder with that pressure filled in.
Recurring administration, duplicate effort, approvals, and fragile handoffs are consuming time that belongs to the mission.
Return capacity to the missionFundraising, donor and supporter engagement, stewardship, and follow-up are reactive and hard to scale.
Strengthen revenue and relationshipsProgram, finance, and funder information lives in too many places, reporting is manual, and leaders do not fully trust the numbers.
Prove and communicate impactStaff, partners, and the communities you serve struggle to reach accurate information, policies, and services.
Improve access to informationSecurity, privacy, permissions, governance, and continuity questions are limiting how confidently leadership can move.
Build resilience and trust Not sure which one fits?Five questions, about three minutes. The result names one place to start and what to check before you commit. No email required.
Start the FinderProof across strategy, engineering, AI, and operations
The Trust for the National Mall needed a digital experience capable of supporting public learning around America’s 250th anniversary. Centered Networks led the Microsoft Azure architecture for the National Mall Gateway, a platform for cloud architecture and responsible AI designed for national-scale visibility. Application development was delivered with project partners.
“This platform is crucial, giving me a clear foundation and place to start so the experience is more successful. My students all came back from the Mall just begging for more.”
Who we serve
Small IT teams, a Microsoft 365 footprint already paid for, budgets that move in phases, and a board that wants a plain answer on AI.
Nonprofits
Return time to mission work, strengthen supporter relationships, create trusted evidence of impact, improve access to organizational knowledge, and scale AI without giving up governance.
Foundations & grantmakers
Increase operating and grantmaking capacity while protecting institutional knowledge, board accountability, stewardship, and responsible AI governance.
Rural and community healthcare
Strengthen Microsoft security and operations, relieve administrative burden, and adopt AI carefully around clinical realities, with every step scoped against your HIPAA obligations.
Insights
Position paper
Why the operating model around AI has to evolve beyond traditional managed services.
Field note
Why identity, permissions, data governance, and security determine what happens after launch.
Field note
The operating disciplines every organization needs as agents multiply.
Frameworks, decision rules, readiness questions, and governance patterns you can act on.
Explore insightsTwo ways to start
Opportunity Finder, then the roadmap.
Opportunity Finder: useful guidance in about three minutes, no email required. 90-Day AI Roadmap: a focused, paid engagement that turns priorities, readiness, use cases, architecture, and governance into a written plan for the next 90 days.
