• Microsoft Solutions Partner
  • Nonprofits · Foundations · Rural healthcare

Your staff are already using AI. Give them agents that follow your rules and wait for a person’s approval.

Agents built for how development, grants, programs, client services, and patient operations actually run, on the Microsoft 365 you already use. They are designed to respect your configured Microsoft 365 permissions, and they run under rules your board can read. Governed from the first day, operated after launch.

Securing Microsoft 365 first? Start with security and licensing

Opportunity Finder: about three minutes, no email. 90‑Day AI Roadmap: a paid, written plan, from $7,500.

AI agents for mission work

Agents that already know the work your mission runs on.

General-purpose AI makes your staff explain the job every time. Our agents start from how development, grants, programs, and patient operations actually run in nonprofits, foundations, and rural hospitals. They work inside Microsoft 365, and each one is governed before anyone turns it on.

Adopt · Nonprofits · Free

CompleteCare Nonprofit Agents

Five agents for the jobs every nonprofit has. They run in Microsoft Copilot Chat, included with Microsoft 365, follow rules that tell them never to invent a fact, and draft only. Your people check and decide what goes out.

  • Development Director
  • Grants Manager
  • Nonprofit Comms
  • Program Manager
  • ED Support
Get the five free agents: a 15-minute setup call

Agentify · Rural healthcare

Agents and automations for rural hospitals

Automations for scheduling, patient communication, revenue cycle, and supply chain work, on Microsoft 365, Power Platform, and Azure, with any added licensing or consumption named before the build. Each one is reviewed against HIPAA-aligned safeguards, with a BAA in place before it touches patient data.

See the automations

Agentify · Foundations & grantmakers

Grant Review Copilot

A grounded reviewer brief for every application, read from the grants management system you already use. It prepares; your staff make every funding decision.

See Grant Review Copilot

We run our own company on agents too, on the same Microsoft architecture we build for clients: Copilot Studio, Power Platform, and Dynamics 365. See how we run on agents

Four stages

Every engagement sits on the same four-stage path.

Each stage builds on the one before. Most mission-driven organizations start at Prepare or Adopt, and the free nonprofit agents are the first step into Adopt.

01 Prepare

Get Microsoft 365 in order.

Secure identity and devices. Clean up permissions. Establish data protection and governance. Activate the Microsoft 365 capabilities you already own.

Sounds like: “We are not sure our Microsoft environment is ready for AI.”

Start with: M365 InstantOn, a $15,000 launch.

Secure & Govern Microsoft

02 Adopt Free agents start here

Put Copilot to work.

Identify the right users and workflows, deploy Microsoft Copilot (formerly Microsoft 365 Copilot) with the right controls, enable staff, and measure whether adoption is producing value.

Sounds like: “We have Copilot or AI pilots, but value is inconsistent.”

Start with: the free nonprofit agents, or Copilot Kickstart, $15,000 fixed.

Microsoft Copilot

03 Agentify

Hand repeatable work to governed agents.

Build production agents and automations around high-value workflows using Copilot Studio, Power Platform, Microsoft Foundry, and Azure.

Sounds like: “We know a workflow that should not need this much human effort.”

Start with: Agent Launchpad, from $25,000.

AI Agents & Automation

04 Operate

Keep it secure, current, and reported to your board.

Give agents owners and identities. Govern data access and actions. Monitor performance and cost. Improve what works. Retire what does not.

Sounds like: “We already have agents and automations spreading across the organization.”

Start with: Managed AgentOps, from $2,500 per month, or CompleteCare, scoped per module.

Agent Governance & Operations

The mission outcome comes first. As a Managed Intelligence Provider, we keep the Microsoft, AI, data, and security pieces working together after the decision is made.

See how Managed Intelligence works

Run it with us

The work continues after launch. These are the services that carry it.

Project work ends. Microsoft operations, security operations, and agent operations do not, and a lean IT team should not have to carry them alone. Each of these runs as a managed service with defined ownership, defined response, and executive reporting a board can act on.

  • Microsoft operations

    CompleteCare

    Continuous Microsoft operations across security, compliance, AI, automation, data, and applications, in seven modules you can start from one at a time.

    See CompleteCare
  • Security operations

    CompleteCare Shield

    Business-hours security operations on Microsoft Defender XDR and Purview, plus around-the-clock monitoring of identities and endpoints with active response, and SIEM logging. Detection, triage, escalation, and response authority are defined before an incident.

    See CompleteCare Shield
  • Agent operations

    Managed AgentOps

    Operate a production agent fleet across ownership, governance, performance, cost, and continuous improvement, so what you launch keeps working.

    See Managed AgentOps

Proof across strategy, engineering, AI, and operations

Strategy is useful. Production is the standard.

The Trust for the National Mall needed a digital experience capable of supporting public learning around America’s 250th anniversary. Centered Networks led the Microsoft Azure architecture for the National Mall Gateway, a platform for cloud architecture and responsible AI designed for national-scale visibility. Application development was delivered with project partners.

  • 360° virtual tours of 17 monuments Lincoln, Jefferson, WWII, MLK and more, walked from anywhere.
  • K–12 educator portal Lesson plans filterable by grade, subject, and learning methodology with a personalized “My Guide” trip builder.
  • Generative AI on Microsoft Foundry Drafts educational content from the authoritative National Park Service catalog; every output reviewed by Trust staff before publication.
  • Engineered for national visibility Azure Front Door, DDoS Protection, WAF, Defender for Cloud, Azure Monitor, and Terraform-managed infrastructure, so the environment can be restored in another location near-instantaneously.
“This platform is crucial, giving me a clear foundation and place to start so the experience is more successful. My students all came back from the Mall just begging for more.”
Dr. Melaney Sanchez, Teacher Librarian, Mt. Harmony Elementary, quoted in Microsoft’s customer story
What is running Six layers on Microsoft Azure, every service named.
National Mall Gateway architecture on Microsoft Azure: six layers that visitor traffic passes through. Edge: Azure Front Door for CDN and global routing, DDoS Protection, and Web Application Firewall with the OWASP rule set. Application: Azure App Service and Azure Functions. Data: Azure SQL Database, Cosmos DB, and Azure Storage. AI: Microsoft Foundry and Azure OpenAI. Observability: Azure Monitor, Defender for Cloud, and Application Insights. Infrastructure as code: every resource declared, versioned, and reviewed in Terraform.
  1. 1EdgeAzure Front Door, DDoS Protection, Web Application Firewall
  2. 2ApplicationAzure App Service, Azure Functions
  3. 3DataAzure SQL Database, Cosmos DB, Azure Storage
  4. 4AIMicrosoft Foundry, Azure OpenAI
  5. 5ObservabilityAzure Monitor, Defender for Cloud, Application Insights
  6. 6Infrastructure as codeEvery resource declared, versioned, and reviewed in Terraform

Who we serve

Organizations where trust matters and capacity is scarce.

Small IT teams, a Microsoft 365 footprint already paid for, budgets that move in phases, and a board that wants a plain answer on AI.

Nonprofits

More time for mission work.

Return time to mission work, strengthen supporter relationships, create trusted evidence of impact, improve access to organizational knowledge, and scale AI without giving up governance.

Trust for the National Mall
AI & Microsoft for nonprofits

Foundations & grantmakers

Board-ready governance.

Increase operating and grantmaking capacity while protecting institutional knowledge, board accountability, stewardship, and responsible AI governance.

Silicon Valley Community Foundation California Community Foundation East Bay Community Foundation Santa Barbara Foundation
AI & Microsoft for foundations

Rural and community healthcare

Modernize securely.

Strengthen Microsoft security and operations, relieve administrative burden, and adopt AI carefully around clinical realities, with every step scoped against your HIPAA obligations.

Children's Hospital Los Angeles Bonner General Health Coquille Valley Hospital Valley View Hospital
AI & Microsoft for rural healthcare
  • In business since 2004.
  • Serving nonprofits and mission-driven organizations the entire time.
  • Five Microsoft Solutions Partner designations.
Explore our Microsoft partnership

Insights

Operating AI is becoming an executive discipline.

  1. Position paper

    What is a Managed Intelligence Provider?

    Why the operating model around AI has to evolve beyond traditional managed services.

  2. Field note

    Before you enable Copilot

    Why identity, permissions, data governance, and security determine what happens after launch.

  3. Field note

    Agent governance: from sprawl to command

    The operating disciplines every organization needs as agents multiply.

Frameworks, decision rules, readiness questions, and governance patterns you can act on.

Explore insights

Start with the decision your organization needs to make next.

Two ways to start

Opportunity Finder, then the roadmap.

Opportunity Finder: useful guidance in about three minutes, no email required. 90-Day AI Roadmap: a focused, paid engagement that turns priorities, readiness, use cases, architecture, and governance into a written plan for the next 90 days.